- Legally compliant.
- Fully stocked and guest-ready.
- Listed across target platforms.
- Integrated into management systems.
- Reporting transparently to the owner.
- Signed property management agreement
- Licenses
- Proof of insurance (homeowner + liability + rental insurance)
- Property ownership verification
- Address & property details (bed/bath count, amenities, special features)
- Access details (smart lock codes, lockbox instructions, backup keys)
- Utility accounts (Wi-Fi, electricity, gas, water, trash schedule)
- Vendor list (cleaning, maintenance, landscaping, pool service, etc.)
- Safety inspection (smoke detectors, fire extinguishers, CO monitors).
- Inventory & condition report (furniture, appliances, kitchenware, supplies).
- Maintenance check (HVAC, plumbing, electrical, Wi-Fi speed test).
- Stock essential supplies (toiletries, kitchen basics, cleaning products).
- Professional photography & staging for listings.
- Branded guidebook creation (house rules, Wi-Fi, local tips, emergency contacts).
- Online content for platforms.
- PMS (Property Management System) setup
- OTA listings (Airbnb, Vrbo, Booking.com, Google Vacation Rentals etc.) synced and optimized
- Dynamic pricing tool integration
- Smart home tech (thermostats, noise monitoring, door locks, security cameras as permitted)
- Owner payout setup (bank account, payout schedule)
- Expense tracking system
- Establish cleaning standards checklist
- Train cleaners on property specific staging
- Schedule deep cleaning frequency and requirements
- Schedule frequency
- Examples aircon, silicon, washing machine / dishwasher filters
- Any issues? Things to monitor?
- Create automated pre-arrival, check-in, and checkout communication templates
- Install welcome signage
- Create digital guidebooks and suggestions specific to property
- Implement review management process
- Define escalation process for guest complaints. Is there commonly encountered issues for example in the area? How can we mitigate the impact?
- Rather than offering a one-size-fits-all approach, we take the time to develop a specific strategy with the owner that is tailored to their unique needs and goals
- Provide landlord access to portal
- Monthly reporting
- Communicate maintenance needs and approval thresholds
- Clarify owner stays process (blocked calendar, cleaning fees, etc.)
- Review local short-term rental laws (transitoty contracts, AL, Tourism Accommodation)
- Payment of city tax
- Registration of all guests with SEF
- Set house rules aligned with regulations (quiet hours, max occupancy, parking)